OpenText StreamServe and Exstream
Certified Exstream (StreamServe) Developer
As an OpenText Silver Partner, our certified OpenText StreamServe (Communications Center Enterprise CCE; a part of OpenText Exstream) developers can help you increase the value of your document flows: Enabling you to personalise your documents such as marketing messages to invoices – without having to involve IT-support.
What is Exstream?
Now part of Exstream, Customer Communications Enterprise or StreamServe allows business users to bridge departments and data sources and to speak to your customers with one voice, throughout the entire content lifecycle.
It combines the best of Exstream and Communications Center (StreamServe and PowerDocs) into one powerful “CCM Anywhere” platform. This includes combing Exstream’s high- throughput engine and interactive editing with StreamServe’s event driven transactional processing model and ecosystem integration strengths.
This new powerful communications platform also offers a simple way digitally transform your business. Just by upgrading your existing StreamServe to Exstream, you’re suddenly empowered to meet new demands for digital content and experiences from your customers, vendors and suppliers in a digital-first world.
ENABLE MANAGERS TO DRIVE BUSINESS
Business managers create and manage customer relationships with marketing messages and campaigns – freeing up I.T. resources
PERSONALISED MESSAGES TO CUSTOMERS
Personalize every document, including cross-up-sell offers or other notices tuned to each customer
POWERFUL DOCUMENT MANAGEMENT
Encompasses all elements of document production; composition, process automation, and output
CREATE. AUTOMATE. DELIVER.
How Does Exstream Work?
With Exstream (StreamServe) you can simplify your business processes by adding customer or vendor-specific information, marketing messages etc. on existing documents that already use established communication channels. Administering this information requires no IT department intervention, leading to shorter lead-times. From a decision on a new campaign message of the production takes just minutes. Swedwise provide everything from simple modifications, patches and upgrades, to complex integration and training.
Our many years experience of Document/Output management and Customer Communications Management (CCM) means we can assist you with everything to modifications, patches and upgrades, to advanced integration and training.
CUSTOMER COMMUNICATIONS ENTERPRISE
OpenText Exstream is scalable across any document-driven business process, enabling B2B and B2C organizations to create, produce and distribute enterprise documents on-demand, with a single independent communications layer.
- AD HOC CORRESPONDENCE: Web-based access to pre-approved templates
- COLLECTOR: Ready reference repository stores documents to be viewed, recalled, or re-sent in seconds
- COMPOSITION CENTER: Hands-on creation and control of correspondence
- CORRESPONDENCE REVIEWER: Automated, web-based process that reviews, modifies, and approves correspondence
- STORY TELLER: Create highly capable document templates in familiar desktop publishing environments
AUTOMATE DOCUMENTS WITHOUT LOSING SERVICE QUALITY
As an OpenText Sliver partner, we can help you with a variety of common, and less common IT challenges within many ERP environments. Business applications that typically use StreamServe include, but are not limited to:
- Microsoft Dynamics AX
- OpenText Content Server
- mySAP, SAP
- Infor M3
- Jeeves Jeeves Information Systems
- ASW BS enterprises
OpenText Exstream for Infor M3 users
If you are an Infor M3 user, (Movex M3), OpenText Exstream (StreamServe) can extend your Customer Communications (CCM) capabilities so you can produce and add marketing messages to your Movex M3 documents without the need for help from your IT-department.
Licenses, Upgrades and Training
We are both certified OpenText Select and Support Partners. Swedwise provides licenses, upgrades and training with OpenText, StreamServe and the range of OpenText ECM solutions. Contact us to find out more.