A global manufacturer of precision electronics manufacturing equipment
A leading provider of innovative precision electronics manufacturing equipment has a wide product offering over geographically diverse markets. With 2000+ employees in 12+ countries and 35,000 production systems used globally, the business is well known for its displays, semiconductors and electronics assemblies. The company started to use XML output from their ERP instead of a streamfile-format to comply with IT requirements and maximise the potential of new output capabilities.
Challenge
The Organisation’s ERP system faced several challenges:
Compliance and Support: The need for regular upgrades to vendor software to fulfil IT compliance and maintain product support.
XML Output Maximisation: Opportunities to leverage new XML output capabilities from the ERP system were underutilised.
Lack of Version Control: No version control on template designs led to inconsistencies.
Data Structure vs. Presentation: Discrepancies between the output data structure and the data presentation requested by users.
Solution
To address the identified challenges, Swedwise suggested OpenText™ Exstream could enhance the company’s ERP system to meet modern compliance standards and capitalize on advanced XML output capabilities.
What is OpenText™ Exstream?
OpenText™ Exstream offers secure, cost-effective, and efficient management of communications for both departmental and complex enterprise environments.
How Exstream increases ERP performance:
Improved Efficiency: Automates the production and distribution of business documents, reducing manual efforts and speeding up turnaround times for ERP-generated documents like purchase orders, invoices, and shipping notices.
Compliance and Security: Ensures secure, compliant management of communications, meeting global data protection standards.
Dynamic Document Creation: Produce dynamic documents that can automatically adjust content based on specific customer data.
Multichannel Distribution: Exstream supports multiple output formats including print, email, and digital archives, enabling communication across different channels based on customer preferences and operational requirements.
How did Swedwise help utilise Exstream?
Key implementation steps included:
Standard Template Utilisation: Implemented OpenText Exstream with minimal changes to standard template packs.
Template Design Retention: Retained template design structures for quick and isolated development while accessing global resources for corporate branding.
Layout Optimisation: Removed clutter from layouts to provide cleaner, more expandable designs.
Data Structure Reorganisation: Reorganised data input structures to align with the output requested by customers.
Controlled Migration: Migrated documents from the old system to the new one in a controlled, step-by-step process.
Result
The business can now employ several key benefits including:
Enhanced XML Interface: Enabled Mycronic to directly augment data into communication payloads, improving data handling and customisation.
Future-Ready Output Management: Empowered Mycronic to handle any output requests, enhancing its competitive edge by allowing for greater flexibility and responsiveness in customer communications.
The use of OpenText™ Exstream has significantly boosted ERP system capabilities, particularly in terms of compliance, data management, and communication efficiency. By optimising the ERP’s output functionalities and enhancing template management, the company can now address complex communication needs more effectively, ensuring ongoing compliance and supporting future growth and technological adaptation. This strategic enhancement not only resolves current system limitations but also helps position the business for continued leadership in electronics manufacturing.