OpenText StreamServe and Exstream
OpenText Exstream (which includes StreamServe) is a powerful “Customer Communications Anywhere” platform. Your business can engage your customers, suppliers and other business partners anytime, anywhere and integrate and distribute documents the way customers want. With OpenText Exstream, different departments within your organisation can control and customise documents themselves without the need to wait for updates from IT staff, which free-up IT resources.
Customer Communications Management
With Exstream (StreamServe) you can simplify your business processes by adding customer or vendor-specific information, marketing messages etc. on existing documents that already use established communication channels. Administering this information requires no IT department intervention, leading to shorter lead-times. From a decision on a new campaign message of the production takes just minutes.
Select the channel you want to use to communicate with your customers. Create digital or physical documents that are individually tailored to each, such as offers and cross-selling.
Create a uniform communications profile across all channels.
Empower business teams to send personalised messages directly without the need for IT.
StreamServe – part of Exstream platform
Streamserve simplifies the design and editing of all types of documents for Omnichannel communications. User permissions ensures compliance. With StreamServe you can create, produce and distribute your documents via one independent communications layer.
- STORY TELLER: Create web-based dynamic documents with pre-approved templates
- COMPOSITION CENTER: Set rules and control content to follow your businesses graphic profile.
- AD HOC OCH REVIEWER: change or add content on-demand, preview and publish.
- COLLECTOR ARCHIVE: Store documents, retrieve, check and send instantaneously.
From any source to any format
Streamserve enables digital communications regardless of data source and outputs to over 60 different formats. Business applications that typically use OpenText Exstream and StreamServe include, but are not limited to:
- Microsoft Dynamics AX
- OpenText Content Server
- mySAP, SAP
- Infor M3
- Jeeves Jeeves Information Systems
- ASW BS enterprises
OpenText Exstream and Streamserve for Infor M3 users
If you are an Infor M3 user, (Movex M3), OpenText Exstream (StreamServe) can extend your Customer Communications (CCM) capabilities so you can produce and add marketing messages to your Movex M3 documents without the need for help from your IT-department. Contact us for more info.
Case Study – Benders
With Exstream, our customers have experienced easier, faster and simpler communications with their customers and suppliers Read our Customer Success Story on how Benders decreased internal lead-times for document creation from 8,3 days to under 90 minutes.
Licenses, Upgrades and Training
CCM Executive Brief
Exstream Content Author Overview
Exstream Interactive Overview
Exstream Empower Editor
(Also know as Customer Communications Enterprise) which is now part of the Exstream Plattform:
Communications Center Enterprise Executive Brief
Communications Center Enterprise Overview
Communications Center Enterprise Product overview