See Everything. Control Everything.
AI-Powered Service Management with OpenText™
Swedwise helps you gain full visibility and control over your IT services, assets, and operations. Book a tailored demo and experience how OpenText™ streamlines your workflows, reduces risk, and improves resolution times – all from one intelligent platform.
As a certified OpenText™ IT Service Operations partner, Swedwise provides specialist consulting, implementation, and licensing with the OpenText™ Service Management solution.
Smarter Service Management for Everyone
Break Silos. Stay Compliant. Adapt at Speed.
Powered by AI and embedded machine learning, OpenText™ Service Management simplifies complexity across your IT environment. From ticketing and SLA tracking to self-service portals and performance analytics, your team gains a clear, unified view of service delivery.
Swedwise helps you combine ITSM, ITAM, and ESM into one intelligent platform — accelerating incident resolution, automating tasks, and empowering users. With built-in support for compliance (e.g. NIS2, DORA), your organisation stays ahead of regulatory demands.
Built on flexible container technology, OpenText™ can be deployed on-prem, in the cloud, or hybrid — and adapts seamlessly as your business evolves.
Streamline IT Operations and Accelerate Response Times
Low TCO
Run AnyPrem.
Customisable Workspaces for multiple use cases.
Easy upgrades with a choice of licensing.
Service Desk Freedom
Optimise service desk without expensive add-ons.
Resolve common issues with integrated AI.
Discovery and CMDB for your CI.
Codeless Configurations
Studio tool gives a clear overview of processes.
Configure workflows without writing any code.
Rapid deployments with out-of-the-box ITIL best practices.
Deliver Powerful, Cost-Effective Service Management
OpenText™ Service Management gives your team the tools to resolve requests, manage change, and efficiently govern assets.
The result is reduced complexity, a consistent user experience, and the ability to develop services for any business function.
Augment SMAX with IT Operations Aviator
Cut ITOps Costs with GenAI
A Private and Secure GenAI Service From OpenText
OpenText™ Service Management can also be combined with IT Operations Aviator, to improve IT operations such as root cause analysis, event management, and predictive maintenance. Aviator is easy to configure and manage, no special administrative skills are required.
Specialists Make a Difference
About Swedwise
As a certified OpenText™ ITOM Specialist Partner, Swedwise offers consultancy services and licensing with Service Management and the OpenText Service Management solution. We have extensive experience developing portals for HR services, equipment, operations, finance, and more. Together with our partners, we support the digital transformation of various public and private organisations in the Nordics.
