Unifying your customer communications and output management processes delivers significant business benefits.
Bharat Forge Kilsta simplifies existing output management data processes with OpenText™ Exstream.
Swedwise, have signed a deal with Bharat Forge Kilsta to deliver licenses and expertise for StreamServe; part of the OpenText™ Exstream Platform for Customer Communications Management. Under the agreement, Swedwise will not only help Bharat Forge Kilsta simplify existing output management data processes but also provide the possibility to add new functionality.
Bharat Forge Kilsta is a world leader in forging processes and is a part of the Bharat Forge Group – a leader within metalling. The Group is active in automotive, energy, oil, gas, construction, and mining, as well as rail, shipping, and air.
“As certified OpenText™ developers, we are proud to work with Bharat Forge,” said Roger Wall, Swedwise’s CEO. “This demonstrates that our expertise in the digitalisation and automation of output management processes is valued by many leading companies.”
OpenText™ Exstream Platform enables organisations to adapt documents according to their needs. For example, Bharat Forge now has the possibility to customise their correspondence such as invoicing with personalised marketing messages and info, which improve document and service quality.
Swedwise’s Project Manager Göran Asplund said, “StreamServe handles input and output from your various business systems to create clear, relevant business documents in any format for distribution over any channel. This can be digital or physical. The bottom line is significant cost savings in the management of documents.”
Bharat Forge Kilsta is a world leader in forging processes and is a part of the Bharat Forge Group – a technology-driven leader within metal and is active in automotive, energy, oil, gas, construction and mining, as well as rail, shipping, and air. Part of Kalyani Group – a USD 2.5 billion conglomerate with 10,000 global workforce; BFL today has the largest repository of metallurgical knowledge and offers full service supply capability to its geographically dispersed marquee customers from concept to product design, engineering, manufacturing, testing, and validation.
Swedwise is a privately held consultancy and solutions provider headquartered in Karlstad, Sweden. Operating in the Customer Communications and Enterprise Information Management space, Swedwise specialises in helping both commercial and public organisations in the digitalisation of information-intensive processes.
With self-service, your organisation can enhance productivity, reduce errors, and streamline workflows.
OpenText™ Exstream offers a complete centralised solution for Customer Communications, Output Management, and foundational Customer Experience (CX).