
Goodbye Silos: Centralised Output with Exstream
Customer Communications
Unifying your customer communications and output management processes delivers significant business benefits.
Vossloh automates the delivery of business documents to their customers and suppliers across different channels with the correct information.
Swedwise has undertaken an assignment from Vossloh Nordic Switch Systems to customize their output management and automate the delivery of business documents to their customers and suppliers across different channels with the correct information. Swedwise has used its expertise to ensure that Vossloh’s customers will automatically receive documents in the format and channel of their choosing with StreamServe; this includes for example, formats such as XML, PDF, HTML, Barcode and many other connectors in order to communicate with other systems.
Roger Wall, CEO Swedwise said, ”Our focus is to make document processes, and the connection between Vossloh and their customers as smooth as possible: making it easier to send the right information to the right recipient, and at the right time – while maintaining quality assurance in the process. StreamServe will help Vossloh save both time and money.”
Vossloh is one of the world’s leading authorities within the field of railway switches and rail transportation. The company offers comprehensive competence and resources embracing everything related to modern rail technology. As an additional option, Vossloh will also take advantage of Swedwise’s OpenText-certified expertise within StreamServe’s archiving component, which for example allows invoices to be stored short-term, with a ready reference repository that can be viewed, recalled, or re-sent in a matter of seconds. Roger Wall, continued, ”We are happy that Vossloh has turned to us for a solution. It demonstrates that many businesses across a wide range of verticals appreciate Swedwise’s expertise within output management.”
About Vossloh Nordic Switch Systems
Vossloh is one of the world’s leading authorities within the field of railway switches and rail transportation. The company offers comprehensive competence and resources embracing everything related to modern rail technology, from prefabricated railway switches and tailor-made rail-based systems to an extensive range of track components and maintenance programs.
Customer Communications
Unifying your customer communications and output management processes delivers significant business benefits.
Customer Communications
With self-service, your organisation can enhance productivity, reduce errors, and streamline workflows.
Customer Communications
OpenText™ Exstream offers a complete centralised solution for Customer Communications, Output Management, and foundational Customer Experience (CX).