Build IT Operations on the strongest foundation possible with complete, scalable, and rapid discovery.
IT environments are more complex than ever. Siloed tools and outdated tracking methods make it difficult to see the full picture, leading to outages, inefficiencies, and lost productivity.
Gain control over multi-cloud management and regulatory compliance with vendor-neutral OpenText™ Universal Discovery and CMDB—augmented by Swedwise.
OpenText™Universal Discovery and CMDB, provides faster incident resolution, streamlined operations, and complete compliance:
Complete IT Asset Visibility: Automatically discover and map all configuration items (Cis).
Reduced Downtime and Improved Change Management: Minimise the risks associated with IT changes by understanding the dependencies and potential impacts before implementation.
Enhanced Incident Resolution: Speed up issue resolution by giving your service desk real-time, accurate data about your IT environment.
Single Source of Truth: Know the services used across your environment with a single tool—without consuming thousands of unnecessary discovery licenses.
Improved Compliance and Security: Quickly detect and resolve misconfigurations, non-compliant setups, and vulnerabilities, helping you meet regulatory requirements.
Always up-to-date: Get a detailed, up-to-date inventory of your infrastructure, from servers and networks to applications and services.
By combining deep local expertise with future-ready tools, Swedwise empower you to confidently drive digital transformation—ensuring compliance, security, and control at every step.
Work with the tools and platforms you already use, including ServiceNow, BMC Remedy, Jira, OpenText Service Management, and Microsoft.
Ensure a secure implementation with ongoing support and training from experienced specialists.
OpenText™ Universal Discovery and CMDB, delivered by Swedwise includes:
Use with popular IT service management tools such as ServiceNow, BMC Remedy, Jira, Microsoft System Center.
Agentless and agent-based discovery options with real-time mapping of dependencies across applications, servers, and networks.
Comprehensive support for on-premises, cloud, and hybrid environments, including AWS, Azure, and Google Cloud.
Automatically recognise software versions, licenses, and usage across your environment.
Pre-built and customisable dashboards to monitor assets, changes, and compliance.
Design and deploy discovery jobs and service maps with assisted workflows, and reusable templates.
Swedwise offers certified consultancy services and licensing with OpenText™ IT Operations solutions. We have extensive experience developing portals for services such as HR, equipment, operations, finance, and more.
Choose market-leading solutions and/or specialised consultants. Enhance your existing investments, future-proof information flows, and optimise your day-to-day operations.