OpenText™ Exstream (which includes StreamServe) is a powerful omnichannel customer communications platform. Your business can engage your customers, suppliers, and other business partners anytime, anywhere, and integrate and distribute documents over any channel or format. With Exstream, different departments within your organisation can control and customise documents themselves without the need to wait for updates from IT staff, which free up IT resources.
A Centralised Platform for all your needs
Select the channel you want to use to communicate with your customers. Create digital or physical documents that are individually tailored, such as offers and cross-selling.
Create a uniform communications profile across all channels.
Empower business teams to send personalised messages directly without the need for IT.
OpenText™ Exstream Platform
OpenText™ Exstream (StreamServe) simplifies the design and editing of all types of documents for Omnichannel communications. User permissions ensure compliance. With Exstream you can create, produce and distribute your documents via one independent communications layer.
OpenText™ Exstream – A New Generation CCM-tool
- STORYTELLER: Create web-based dynamic documents with pre-approved templates
- COMPOSITION CENTER: Set rules and control content to follow your business’s graphic profile.
- AD HOC OCH REVIEWER: Change or add content on-demand, preview, and publish.
- COLLECTOR ARCHIVE: Store documents, retrieve, check and send instantaneously.
From any source to any format
OpenText™ Exstream enables digital communications regardless of data source and outputs to over 60 different formats. Business applications that typically use Exstream and StreamServe include, but are not limited to:
- Microsoft, Dynamics AX
- OpenText, Content Server
- mySAP, SAP
- Infor, M3
- Jeeves Information Systems
- ASW, BS Enterprises
OpenText™ Exstream and StreamServe for Infor M3 users
If you are an Infor M3 user, (Movex M3), OpenText™ Exstream (StreamServe) can extend your Customer Communications (CCM) capabilities so you can produce and add marketing messages to your Infor M3 documents without the need for help from your IT department. Contact us for more info.
Case Study – Benders
With OpenText™ Exstream, our customers have experienced easier, faster, and simpler communications with their customers and suppliers Read our Customer Success Story on how Benders decreased internal lead-times for document creation from 8,3 days to under 90 minutes.
OpenText™ Exstream PlatformCCM Executive Brief Exstream Content Author Overview Exstream Interactive Overview Exstream Empower Editor
(Also known as Customer Communications Enterprie part of the OpenText™ Exstream Plattform:Communications Center Enterprise Executive Brief Communications Center Enterprise Overview Communications Center Enterprise Product overview