Key Account Manager

Do you want to help businesses and organisations succeed with digital transformation, improving efficiency through AI and automation?

We are looking for a Key Account Manager who wants to build long-term customer relationships, manage complex business opportunities and deliver real customer value through smart, modern solutions and consultative selling.

About Swedwise

Digital transformation has evolved from being important to becoming business-critical. At Swedwise, we specialise in helping organisations streamline information flows, integrate systems and create value through smart solutions.

We are entering an exciting phase of growth and making our biggest investment yet. Our philosophy, “Make time for the good”, reflects our mission: freeing up time and resources so organisations can focus on what creates real value.

About the role

As a Key Account Manager at Swedwise, you’ll play a central role in our continued growth.

You’ll be responsible for developing business opportunities by combining commercial expertise with a deep understanding of our customers’ needs, strategies and long-term goals.

You’ll lead and develop business opportunities across all our business areas: Content Management, System Integration, Service Management and Customer Communication Management. Our offering includes software licences, consultancy services, and support and operations agreements, with a clear focus on delivering measurable customer value.

You’ll work closely with customers throughout their journey, from initial contact and assessments through to strategy, implementation, ongoing management and further development. You’ll act as a trusted strategic adviser, supporting them on their digital transformation journey.

The role also involves representing Swedwise at industry events and other business activities.

You’ll be part of our Sales & Marketing team, reporting directly to the CCO

Key responsibilities

• Build and develop long-term customer relationships across the private and public sectors
• Identify and develop new business opportunities within defined target groups and industries, aligned with Swedwise’s strategic growth objectives
• Contribute to profitable growth through business with both new and existing customers
• Ensure high customer satisfaction by building trusted relationships and offering solutions that deliver tangible customer value
• Strengthen Swedwise’s market position by presenting our expertise and solutions in a commercially relevant, customer-focused way
• Manage business opportunities through public procurement processes in accordance with the Swedish Public Procurement Act (LOU)
• Take ownership of the entire sales process, from needs analysis and RFI/RFP responses through to contracts and long-term customer development
• Identify customers’ business challenges and connect them with solutions that deliver real value
• Lead complex sales processes in close collaboration with technical specialists and delivery teams
• Collaborate with partners to maximise business opportunities

What we’re looking for

We’re looking for someone who is commercially driven, relationship-focused and skilled at translating technology into business value. You enjoy working in a consultative sales role and know how to build trust with customers at every level

You’re structured, analytical and a confident communicator, with the ability to understand customers’ challenges and identify opportunities for improvement. You have a genuine interest in technology and digital transformation and enjoy collaborating in an innovative environment.

Requirements

• 6–10 years of experience in B2B sales within IT or enterprise software solutions, with a strong background in value-based, consultative selling
• Experience working with strategic accounts and complex sales cycles
• A proven ability to manage complex business opportunities involving multiple stakeholders
• Confidence in engaging in strategic, consultative discussions with C-level executives
• Fluency in both Swedish and English, written and spoken

Nice to have

• Bevisad erfarenhet och insikter inom Informationshantering/Informationssäkerhet, content management, service management eller system integration
• Förståelse för processeffektivisering, AI, digitalisering och värdeoptimering
• Erfarenhet och kunskaper kring att arbeta med offentliga kunder
• Rutinerad i att svara på offentliga upphandlingar.  
• Erfarenhet av och strukturerad försäljningsuppföljning

What we offer

• A key role in a growing company that creates real value through digital transformation
• The opportunity to influence both our customers’ development and the future of Swedwise
• An open, innovative and collaborative team with strong expertise and a great working atmosphere
• A culture where we invest in our people, celebrate achievements and believe in enjoying the journey together – in line with our brand promise: Make time for the good

Ready to make a difference – for our customers, colleagues and business?

We look forward to receiving your application to join Swedwise!

Additional information

Start date: As soon as possible, by agreement

Employment type: Permanent employment, with an initial six-month probationary period

Location: Stockholm

To maintain a high level of security, we conduct background checks, including reference checks, on candidates who reach the final stage of the recruitment process.