Simplify the design, management, and delivery of omnichannel communications.
OpenText™ Exstream (which includes StreamServe) simplifies the design and editing of all types of documents for Omnichannel communications. Using Exstream, your business can engage customers, suppliers, and other business partners anytime, anywhere, and integrate and distribute documents over any channel or format.
Market-leading OpenText™ Exstream (Formerly StreamServe) simplifies the design and editing of all types of documents for Omnichannel communications. User permissions ensure compliance. OpenText™ Exstream (StreamServe) empowers non-technical business users to create, produce, and distribute documents via one independent communications layer. Exstream should be the foundation of your CCM and CX strategy.
Choose the channel you want to use to communicate with your customers. Create documents that are individually tailored to each customer, such as offers aimed at generating more sales or cross-selling. Everything from labels, emails, pdf, print, printshop, and e-invoicing, to bi-directional text messaging, or social media posts, can be deployed from a single platform.
IT and system owners can pre-set levels of authorisation to templates, so compliance is met, and professional brand guidelines are upheld.
Marketing, sales, and business teams have the opportunity to communicate messages directly with customers. This all adds up to improving customer experience (CX) and engagement with personalised, on-time interactions.
Choose market-leading solutions and/or specialised consultants. Enhance your existing investments, future-proof information flows, and optimise your day-to-day operations.
Get I.T. training and certification to help you and your company further develop skills in key information management and integration technologies.