Enhance service quality and operational efficiency by bridging the gap between IT and business functions.
Service Management is the backbone of efficient IT operations and enterprise service delivery. It enables organizations to streamline workflows, improve service quality, and enhance operational efficiency across IT and beyond.
But service management doesn’t stop at IT—it has the power to extend across the enterprise, driving automation and collaboration. This is where Enterprise Service Management (ESM) comes in—leveraging ITSM best practices to unify, automate, and scale service management across all business functions.
Swedwise provides modern ITSM and service management solutions that bridge the gap between IT and business functions. With our ITSM solutions and expertise, your organisation benefits from a scalable, future-proof, and automation-driven approach to service management.
Whether in the public or private sector, we empower organizations to confidently drive digital transformation—ensuring seamless governance, optimized workflows, and a smarter service management experience.
Eliminate the need for complex, over-customised deployments.
Work seamlessly with the ITSM tools and platforms you already use, including ServiceNow, BMC Remedy, Jira, OpenText Service Management, and Microsoft.
Swedwise delivers specialist consulting and licensing for OpenText™ Service Management solutions, helping organisations streamline their service desk operations and ITSM processes. Find out more about OpenText™ Service Management (SMAX) here.
Partner with Swedwise for a smarter, more efficient approach to Service Management. We can help your organisation gain full visibility, reduce risks, and drive operational excellence.
As a certified OpenText™ ITOM Specialist Partner, Swedwise offers specialist consultancy services and licensing with OpenText™ IT Operations solutions. We have extensive experience developing portals for HR, equipment, operations, finance, and more services.
Choose market-leading solutions and/or specialised consultants. Enhance your existing investments, future-proof information flows, and optimise your day-to-day operations.