
Goodbye Silos: Centralised Output with Exstream
Customer Communications
Unifying your customer communications and output management processes delivers significant business benefits.
Take enterprise-wide control of your document-intensive processes.
Organisations face ever-increasing volumes of information. This information is used both internally and externally with different stakeholders, and in a variety of ways. The challenges information workers face range from tight deadlines, crammed inboxes, to determining if the correct person has the correct version of the correct document. In order to achieve successful information governance, eight essential functions need to be covered:
In order to achieve these eight functions, Swedwise recommends OpenText™ Content Suite and its core content repository Content Server.
By using Content Suite, organisations can establish information security and governance for all content throughout its lifecycle. This includes a central archive with metadata management, version management, records management as well as search and reports management. This means enterprise control of document-intensive processes both locally and globally with secure and easy access, whilst taking control of risk and costs.
If you would like more information on how we can help you successfully maintain, store, and secure your information, contact us for a consultation on your information challenges.
Customer Communications
Unifying your customer communications and output management processes delivers significant business benefits.
Customer Communications
With self-service, your organisation can enhance productivity, reduce errors, and streamline workflows.
Customer Communications
OpenText™ Exstream offers a complete centralised solution for Customer Communications, Output Management, and foundational Customer Experience (CX).